5 / 5
My all compliments going to Carl. Had little issues, but he sorted out that quick. Communication 10 points. Thanks so much!
5 / 5
We are very happy with our experience and would return and highly recommend to others! Thank you so much Donald's Mazda Peterborough, we travelled and an hour and half to see you and were not disappointed!
5 / 5
I love Mazda cars. I had a Mazda 2 and now have a Mazda 6. They are great cars to own and drive. Donalds are the best dealership that I have ever dealt with. The continued service that they give to you as a customer and to your vehicle really couldn't be better.
5 / 5
We would like to thank Donalds Kia at Bury St Edmunds for their very professional and friendly service, taking the stress and strain out of buying a new car (Sorento). Special thanks to Simon whose guidance and understanding was so much appreciated. The experience of buying a new car was made so easy and every question was answered with complete honesty and we drove away feeling like royalty.
5 / 5
Great customer service
5 / 5
Excellent service received from Adam Clarke on the purchase of my used vehicle from Donalds. From the moment I left a depo, to when I collected the vehicle, it was serviced and prepared to a very high standard as promised.
5 / 5
Normally I would stay clear of main dealers, however these guys have been exemplary for me. The car I bought was one of the best I have driven. The previous owner had left free service on the car, which was transferred to me. There were no hidden charges when I extended the service care. And when I came to sell, they bought the car back from me at a fair price. I live 1.5hours away from the dealer. But I will go back there should I consider a new car. Mazda have the head up display so you don't need to take your eyes off the road.
5 / 5
Great friendly service and always let you know what going on if your car is in for service.
5 / 5
I have just bought my sixth Mazda from Donalds in Ipswich. I appreciate the personal service I always receive from the team, this time Carl, Luke and Alfie. It is a friendly, efficient and welcoming business. I’m impressed by their attention to detail and were snags occur, they are helpful and effective in resolving them. The car itself is wonderful. I am a very satisfied customer.
5 / 5
Fantastic service couldn't fault them everything ready on time and kept me informed with regular updates
5 / 5
Very friendly and helpful. Would highly recommend
5 / 5
My car was booked in for an issue with the aircon at 10am. I had expected to leave the car there all day and I had been offered a complimentary car for the day. However, the young man dealing with the problem had seen that I had come 20 miles and said that he would make it the first job of the day. He explained beforehand what the problem might be and afterwards what was causing the problem. The cost was very low. The girl at reception was very welcoming and helpful. I could not have been happier with the service I received.
5 / 5
Picked up my new Mg Zs Ev today. Cannot fault the service, kept me up-to-date throughout the whole process and always polite and courteous. A pleasure to deal with Sam and the dealership thank you.
5 / 5
Great access for disabled, staff COVID aware. Salesman Joe great at his job, very understanding, not pushy at all, all in all great experience.
5 / 5
The best car dealership I have used in years. Very helpful, lovely staff good service and the car came back really clean.
5 / 5
This dealership are very professional and communicative, especially Samuel Pass, Sales, who made the whole experience very trouble free. Would definitely recommend and would go back.
5 / 5
Friendly and respectful staff. Lovely and clean and with a good range of cars available. No hassle and everything went smoothly from looking to walking away with a brand new car. Highly recommended dealership. Callum was spot on and not pushy at all.
After shopping around my local dealers and found them all very unhelpful and not interested I booked in for a test drive at Donalds Ipswich. 100% would recommend them to anyone the salesman spent a good part of his afternoon dealing with me and my 100s of questions. And glad to say I pick my new car up next week. Thank you for showing me not all dealerships are not the same.
5 / 5
Very Pleased with the my New CX-5. The staff are very friendly and helpful. This is the second new car I have purchased from them. Fully recommend
5 / 5
Recently bought a car from Mike and Paul at Donalds Mazda Bury St Edmunds - great customer service from start to finish, recommended. Thank you.
5 / 5
Excellent customer service. I spoke to the workshop controller directly with my concerns. He was very helpful and polite. Will definitely use this dealership again!