5 / 5
Great experience and service every time we've visited.
I recently had the pleasure of visiting Donalds Mazda in Peterborough for a car service, and I must say, I am thoroughly impressed with the exceptional service I received. From start to finish, the entire experience was top-notch.
5 / 5
I have been dealing with Donalds Mazda for a number of years and I regard the team as my friends. They always look after me extremely well and as a result we have currently purchased 4 cars through them.
My daughter lives in Manchester but insists on buying her cars from Donalds in Ipswich as the experience is so good.
I recommend them very highly
5 / 5
Great friendly service. Easy process to change my car. Sam, keeps you updated with information and is always courteous and professional. Sam goes that extra mile. As always a 10 out of10 service.
5 / 5
I’ve just bought my new Mazda 3 from this dealership and I couldn’t be happier with how friendly and professional Sam O’Rourke was. Despite being new to the company his remarkable customer service is what made me make my decision. If you’re looking to get a new car I would definitely recommend the Ipswich Donald’s Mazda.
5 / 5
Just bought a '70 plate Mazda CX-5 from Paul Rae at Donalds Mazda, Bury St Edmunds. Such a helpful and knowledgable man. Felt safe with him right from the start. No pushy salesman, just interested in what we were looking for. I would highly recommend Paul if you are looking. The car is great and my husband loves it.
5 / 5
We went for an impromptu visit to look at an XC40. Freddie was attentive and genuine; it was refreshing to have a relaxed sales experience with no pressure or push sales tactics.
My family we offered refreshments and kids were allowed to explore the cars, allowing me to focus on discussion. I expect this place has a lot of loyal customers and deservedly so.
We will definitely be going back.
5 / 5
Efficient, honest service today. Reassuring diagnostics and explanation about suspected problem with my XC60.
5 / 5
Very welcoming, friendly and professional. I was updated with the progress of the car service without me having to do any chasing. Completely satisfied with the experience from start to finish. Would definitely use the services of Donalds again
5 / 5
We’ve been customers at Donald’s for over 10 years and have always enjoyed good customer service. On this occasion we dealt with Sam and he provided exemplary service. He was approachable, friendly and had a sound knowledge of all the models we were interested in. A no point did we feel under pressure and Sam worked with us to find a deal that suited our budget and that we were happy with. Thank you Sam for providing such an excellent service.
5 / 5
I got the most amazing response from Lewis. I only asked for a bit of info on a couple of cars via email. I got 2 very impressive videos documenting so much information about each car. They were very professional looking and I was certainly very impressed. Fantastic company. Lewis you are a great example of a salesman.
5 / 5
I had the pleasure to purchase my new car at Donald’s Kia (Bury St Edmunds) Adam clarke who we dealt with was amazing in helping me find out everything I need to know about the car, He was friendly and always had a smile which made me feel so welcome. Would definitely recommend dealing with him personally again. 5* service
5 / 5
Very helpful and friendly staff. I had Reece helping me through my purchase, he was always happy to talk through any part of the process and worked hard to get everything ready for the agreed date.
Would definitely recommend.
5 / 5
Loved the hospitality. the manager was patient and answered all the questions about the car professionally and also suggested better options. Not bought a car yet, still deciding but if an MG, will surely be Donalds.
5 / 5
Lovely Staff throughout the group.
This all makes driving a Mazda so enjoyable.
5 / 5
Absolutely fantastic customer service. Everyone was so professional and helpful.
5 / 5
Brilliant service with helpful friendly staff.
5 / 5
I went in to Kia to discuss a lease vehicle. I was open and honest about the fact I was not looking to buy. I arrived here immediately after an awful experience in a different garage which had left me quite upset. I couldn’t have spoken to a more welcoming, kind and lovely person as Adam. He went above and beyond to help me gain more knowledge on an EV. Adam was not in any way pushing for a sale, he gave me time and patience despite knowing it would not result in a sale. Thank you for helping me and being so kind.
5 / 5
All the staff were very helpful and efficient, and the work done on the vehicle was first class. Would highly recommend .
5 / 5
I picked up my 24 plate Mazda CX30 last Thursday.
From the first interaction with David Farrell, I was left feeling well informed, reassured and relaxed in the fact that I was in the excellent hands of the Donald's Mazda Norwich dealership.
Throughout the whole process I have been kept up to date and Mazda Norwich have gone above and beyond with their customers service.
I thoroughly recommend any purchases from Donald's Mazda Norwich.
5 / 5
Exemplary service from the service team at Donalds Ipswich. Richard and his team did everything possible to make my service appointment as effortless as possible. My car was returned after a full valet clean and the video taken by the service engineer was a helpful pointer to ensure that those parts of the car I never see have been thoroughly checked.
Look forward to next year's visit.